Privacy Policy
Introduction
olvariquex ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website olvariquex.com or use our financial analysis services.
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for our services, contact us, or interact with our platform. This may include:
- Name, email address, and contact details
- Professional information including job title and company
- Financial data and investment preferences
- Communication preferences and feedback
- Account credentials and security information
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar technologies to enhance your experience and analyze website usage.
How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Legal Basis |
|---|---|
| Providing financial analysis services | Contract performance |
| Account management and customer support | Contract performance |
| Service improvement and development | Legitimate interests |
| Marketing communications (with consent) | Consent |
| Legal compliance and fraud prevention | Legal obligation |
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and providing services. These partners are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
Access Rights
You can request access to the personal information we hold about you and receive a copy of that information.
Correction Rights
You can ask us to correct any inaccurate or incomplete personal information we hold about you.
Deletion Rights
In certain circumstances, you can request that we delete your personal information from our systems.
Consent Withdrawal
Where we rely on your consent, you can withdraw it at any time by contacting us directly.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on privacy and security practices
- Incident response procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods vary depending on the type of information and the purpose for which it was collected.
Generally, we retain:
- Account information for the duration of your active account plus 7 years
- Transaction records for 7 years as required by financial regulations
- Marketing communications data until you unsubscribe
- Website usage data for 2 years for analytics purposes
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential cookies: Necessary for website functionality
- Analytics cookies: Help us understand website usage patterns
- Preference cookies: Remember your settings and choices
- Marketing cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Complaints Process
If you have concerns about how we handle your personal information, you can file a complaint with us. We will investigate your complaint promptly and work to resolve any issues.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
olvariquex
2/12/140 Spit Rd
Mosman NSW 2088
Australia
Phone: +61 2 6286 3679
Email: info@olvariquex.com
For privacy-specific inquiries, please include "Privacy Inquiry" in your subject line.